FAQs
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DO YOU SHIP WORLDWIDE?
Yes we do, our customer base spans from the UK to Japan and we are very well versed in overseas shipping. If you can not see your destination in the shipping options please reach out and we will help when possible.
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WHAT ARE TYPICAL DELIVERY TIMES FOR FLETCHFAB PRODUCTS?
All FletchFab products are custom-made to order, with a standard turnaround time of up to 3 weeks before shipping. This allows us to maintain our quality standards and ensure every part is built to exact specifications.
If you need your order sooner, we do offer an express production option at an additional cost. please contact us before placing your order to arrange this.
Once your order is complete, shipping times will vary based on your location. You’ll receive tracking information as soon as your items are dispatched.
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WHAT IS YOUR RETURN POLICY?
Because our products are custom-made to order, we’re unable to accept returns or offer refunds unless the item is faulty or incorrect. If there’s an issue with your order, please contact us within 7 days of delivery so we can resolve it quickly. Customer satisfaction is extremely important to us, and we’ll always do our best to help.
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WILL FLETCHFAB PARTS FIT ALL MX5s?
Most of our parts are designed specifically for Mazda MX5 NA and NB applications, unless otherwise stated. We strongly recommend professional installation and proper alignment after fitting any suspension or steering components. If you’re unsure about compatibility, feel free to get in touch with your car’s details before placing an order.
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CAN YOU PROVIDE CUSTOM PARTS?
Absolutely. Most FletchFab parts can be tailored to suit your setup - whether you need specific extensions, geometry adjustments, or custom finishes. Just send us a message with what you have in mind, and we’ll let you know what’s possible and if theres any pricing adjustments.